EVALUATION OF JP&A'S MEDIATION SERVICES
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Almost uniformly, parties and attorneys who use JP&A’s services report that Joan Protess and Karen Wentzell helped them resolve their dispute and saved them time and money.  A sampling of these comments is set forth below. 

CLAIMANTS 

“Joan is fair to both sides.  She is straight as an arrow, even-handed, and honest.” 

“Karen has the unique ability to graciously, yet firmly, communicate to parties the strengths and weakness of their case.  She is thorough and efficient.” 

ATTORNEYS FOR CLAIMANTS 

“Joan brings a range of mediation skills to the table and provides an evaluation of the case which is extremely helpful to both the claimants and the respondents.” 

“I admire Karen’s professionalism and skill in bringing the parties together.  Karen got the case settled when I was sure it wouldn’t.  It was a good result for both parties.” 

RESPONDENTS 

“We appreciate Joan’s persistence in keeping the lines of communication open between the parties.  We also are impressed by the time and consideration which Joan devotes to the review and analysis of a case.” 

“Karen has a thorough understanding of the issues, relevant case law, and the industry as a whole.  She is fair and objective.” 

ATTORNEYS FOR RESPONDENTS 

“Joan is extremely knowledgeable in the field.  She gives all of the parties a ‘reality check’ on the strengths and weakness of the case.  Also, she is very diligent – she kept up with the negotiations when the attorneys let it slip by.” 

“Karen is straightforward and remains impartial throughout the entire mediation process.  Her ability to listen, spot relevant issues, and apply her knowledge of case law combine to make Karen an outstanding mediator. She shows tremendous patience in dealing with strong willed parties on both sides to help bring about an amicable resolution."

 

 
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